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Location : Massachusetts - Boston
Refer to Job # ZLJY710423
Senior Manager - Litigation Paralegal The candidate will provide thought leadership to the management team as they continuously assess and re-design, as needed, the group structure, utilization, service offerings, processes, policies, procedures and activities to ensure efficiency and alignment with Legal Services and firm strategies. Leads and motivates groups to design and launch new initiatives, revise and refine policies, and address the demands and needs of the firm's attorneys, paraprofessionals and other departments. Will partners with the litigation paralegal management team to guide the work of the litigation paralegals across all firm locations, setting and supporting annual department and individual goals and building a strong and supportive team. Fosters a one firm team mentality. Responsible for the management and oversight of the group s financial success, including but not limited to overtime, overhead costs, realization and profitability. Monitor, evaluate, and recommends changes to administrative procedures and policies to enhance service. Responsible for the implementation and enforcement of procedures and policies for all team members. Ensure effective, timely, and cost-efficient coordination for completion of client/administrative tasks, including ensuring 24 hour availability of support as needed. Encourages innovation and the use of technology to further evolve the functioning and efficiency of the groups. Guides the management team in managing group s performance, including performance concerns, engagement of top performers, etc. Leads the evaluation and annual process of the litigation paralegals. Reviews draft performance reviews and manager and supervisor recommendations for base compensation and bonus changes. Partner with management team in design and implementation of training and onboarding programs. Participates in focus groups by other departments (e.g. IT, KM, HR) and works with internal departments to develop, prepare, and improve training resources. Engages with partners and clients to support the firm on enhancing and developing key client relationships. Assists with marketing initiatives such as client development seminars, brochures, and matter consultations. Performs other work-related duties as assigned.
The candidate should have Bachelor's degree is needed. Should have 10+ years of experience in a law office, with extensive paralegal managerial experience across multiple offices. Must demonstrate the ability to maintain strict confidentiality of the firm's internal and personnel affair. Ability to interact effectively with partners and associates and all levels of personnel, including management and support staff is needed. Must have excellent supervisory and leadership skills and demonstrate willingness and ability to delegate, coach and mentor is advantageous. Working knowledge of computer software applications and programs, such as Word, Excel, Outlook and Power Point in a web-based environment is needed.
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