Paralegal - Client Service in Baltimore, MD| LawFirmStaff

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Title : Paralegal - Client Service

Location : Maryland - Baltimore
Refer to Job # MNWV730328


Paralegal - Client Service Duties: Responsible for drafting legal documents, client updates and communications, meeting numerous client deadlines (metrics), updating internal and external case management systems. Provide support to paralegal staff. Update the internal case management system (CaseAware) and complete assigned steps. Utilize and update client portals, as needed, to accept and integrate new referrals (such as Vendorscape, Black Knight, Equator, TEMPO, etc.) and reflect all client activities. Complete bankruptcy and military compliance checks. Draft, prepare, and review legal documents and packages such as 10 days notice, complaints, motions, affidavits, pleadings and the like. Conducts research on filing rules by county. Prepare check requests and fee approvals, as necessary. Communicate with internal staff and clients. Communicate all events and developments to clients using portals, email and client preferred methods of communication (fax, mail, overnight). Discuss any issues regarding cases with paralegals, attorneys and managing paralegal. Establish a strong follow-up system, which includes proper calendaring, to ensure deadlines are not missed. Request pertinent documents, fees, and related items from clients and third parties and follow-up on unfulfilled requests. Maintain and organize files. Scan, upload and update all documents to case management system and client portals. Mail out correspondence to debtors and clients. Runs CaseAware reports to track adherence to client deadlines. Requirements: High School Diploma or equivalent Paralegal certification from accredited school or 5+ year legal support experience. 1+ years in a law firm, with prior experience in default. Knowledge of legal case management system preferred, especially CaseAware. Must have strong computer skills; Word, Excel and Outlook as well as general understanding of software systems to access and utilize client systems. Outstanding written and oral communication skills to communicate with attorneys, staff and clients. Possess a sense of urgency and a meticulous attention to detail Ability to work independently and comfortably in a fast-paced work environment while maintaining constant focus on producing an excellent and accurate work product Outstanding organizational skills. Ability to maintain positive working relationships Ability to handle a large volume of cases.
 
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