Paralegal - Client Experience Team in Seattle, WA| LawFirmStaff

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Title : Paralegal - Client Experience Team

Location : Washington - Seattle
Refer to Job # ICST794193

This high-powered, long-established firm offers great opportunities for top-notch candidates seeking rapid growth and high volume in intellectual property and dozens of other challenging practices. We really have a lot of good things to say about this firm because the firm seems to consistently set a high mark for itself in numerous, numerous categories. For example, the attorneys in this firm are all almost universally very nice people to work with and this firm puts a real powerful emphasis on quality of life issues for both its associates and partners. Without exception, the firm’s attorneys claim they are treated with a tremendous amount of respect – the firm is genuinely interested in making long-term relationships with people. Management is extraordinarily introspective about the candidates they interview – according to one candidate, the firm is “almost philosophical” in its approach towards recruiting. Attorneys here typically bill in the 1800 range.
Paralegal - Client Experience Team Duties: Type, format, and edit correspondence and legal documents, with short notice and tight deadlines. Collect, organize, and save data and documents on a daily basis. Use of client query tools to search for data and to submit requests to client. Analyze basic legal requests and escalate for attorney review, as needed. Occasionally make simple court filings. Frequent communication by telephone, email, and mail with outside parties such as creditors and debtors; counsel within and outside the firm; project team members; clients; and various government agencies. Answer, screen, and respond to phone calls. Accurately and completely record billable time spent and tasks performed in accordance with firm policy and client-imposed billing protocols; enter and release time promptly in compliance with the firm's announced deadlines. Initiate conflict checks. Enter data into tracking systems. Other duties as assigned. Qualifications: A Bachelor's degree is helpful, but open non-traditional backgrounds who have transferrable skills to succeed. 1+ years as a paralegal or substantial law-related undergraduate coursework with paralegal training. Previous experience in a law firm or professional services organization, supporting a multi-office environment, preferred. Interest in technology in the work pace and technology companies. Demonstrated ability to learn new technologies quickly and independently. Strong skills in word processing and computer use: ability to type 65 wpm with high accuracy. High attention to detail and sensitivity to confidential materials. High level of energy; able to work at a fast pace; multitask; and prioritize tasks. Demonstrated ability to work in a team-oriented, service focused environment and to handle stressful situations in a calm, composed manner. Proficiency in MS Office Products (Word, Outlook, Excel) and Adobe Acrobat or Nuance. Excellent grammar, proofreading and organizational skills. Ability to understand and follow work instructions. Availability and willingness to work overtime as needed or requested. Strong communication skills in English, both verbal and written, with all levels of a professional services organization, including interpersonal skills. Strong customer service, analysis, troubleshooting and problem solving skills. Must be a team player and have ability to work independently, with minimal supervision.

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