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Location : California - Los Angeles
Refer to Job # SHXN804461
Criminal Defense Case Manager/Paralegal The candidate will update clients and family of upcoming court dates (via. Phone calls, texts and email) Answering calls that come into the Firm's main line and transfer accordingly. Schedule all client consults, Attorney meeting, DMV Hearings and office visits (on CLIO), Explain retainer and intake paperwork during consults, Intake paperwork for new clients and create Hard files for the Firm, Add cases to court calendar, Keep files organized and current of all paperwork available (on CLIO and in Hard file), locate clients in custody and coordinate their transport for court dates, scan in and file all paperwork received via. Mail, email and fax, Manage a case load of 300 cases. Coordinate with courts, DA, and Public defenders as needed to manage your cases, Ensure all clients needed to be present for court have all information and instructions, Late call cases, continue cases and advance cases as needed, Manage all tasks up to company standards while following all procedures Must have al least 2 years working in the criminal defense legal field. Must have common sense to quickly learn how to fill out and file routine motions with the courts, DA, and DMV; so you can do so independently in no time, Great computer skills and able to learn other software fast and efficiently (ex: ADOBE, CLIO, Docusign and navigating court websites), Able to use office equipment (or learn how quickly) and troubleshoot when needed. Able to be consistent, and detailed oriented with routine tasks. Able to be extremely organized and manage at least 300 cases, Great communication skills and ability to deal with difficult clients with ease (without taking anything personal), Patience and Persistent with getting information and documentation for cases, Able to manage yourself and work independently, while working alongside all other departments with ease. Able to multitask and manage a large workload and stress with ease and a good attitude. Has great follow through and able to take initiative to problem solve independently (a problem solver, not a problem finder), Must love customer service. Ability to manage the large volume of phone calls, control conversations and direct clients to the correct person. MUST SPEAK, WRITE & UNDERSTAND SPANISH FLUENTLY. Must have a professional demeanor with a sharp sense of professional style as you will be our first point of contact with clients in-person (so you must look the part every day, all day).
Email: firstname.lastname@example.org NO CALLS PLEASE
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