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Location : Illinois - Chicago
Refer to Job # CMRO732644
Paralegal Manager The candidate will be responsible for overseeing the paralegal resources firm-wide; this includes managing the workflow of all paralegals and project assistants to maximize productivity, ensure consistent client satisfaction and support career development for all team members. Working with the Senior Director of Service Operations, the Paralegal Manager is responsible for building a high quality team of paralegals and project assistants to support our lawyers on a firm-wide basis. Provide paralegal staffing support as well as monitor, track and assist with reporting on all paralegal utilization. Assist the Sr. Director of Service Operations and Practice Group Management Team with developing recommendations for new paralegal hires. Work with Human Resources in regards to recruiting all Paralegal Department hires. Coordinate the orientation and training of all new hires in regards to their specific practice group. Develop and implement training programs (in-house) and coordinate for approval of external training opportunities. Develop, as needed, specific training for practice groups and work with Practice Group Management on same. Responsible for the review and approval of all paralegal and project assistant timesheets firm-wide on a weekly basis. When needed, make any corrections to the timesheets (e.g. missed punches). Process overtime and part time timesheets weekly. Manage paralegal time off requests (vacation and sick time) as well as handle issues daily as they relate to unscheduled absences, unplanned early departures and late arrivals. Coordinate coverage needs when paralegals are out of the office. Serve as point of contact for all paralegal policy issues. Assist with the paralegal review process and ensure paralegal evaluations are completed and delivered in a timely manner. Participate in performance evaluation, promotion and compensation decisions. Work with Human Resources on counseling low performing employees. Coordinate and host meetings with paralegals and others to review productivity and relevant issues. Make recommendations for improvement to paralegal policies and procedures. Participate in special projects, as requested by Sr. Director of Service Operations. Should have knowledge of Windows 10 and Microsoft Office Suite programs (Word, Excel, and Power Point). High School Diploma required. 4 year college degree in any discipline preferred. Prior supervisory experience preferred. Degree or certificate in Paralegal Studies is a plus. Previous experience working in a law firm preferred.
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