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Title : Paralegal / Case Manager

Location : Tennessee - Memphis
Refer to Job # TAEX766139

Paralegal / Case Manager The candidate will be handling matters including but not limited to client interviews, acquiring records, providing updates to the client for Pre-litigation and Litigation Cases; Maintaining the Client s file; Performs calendar scheduling; Obtains files from previous attorneys for on-boarding clients; and schedules demand consults. Must at all times safeguard and protect the client s right to privacy by ensuring that only authorized individuals have access to the client s confidential information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations as appropriate. Provides excellent customer service by being attentive, respectful and professional at all times; insures understanding of clients and coworkers request and follows-through as promised; being proactive in identifying and addressing client s concerns, or problems. Communicates with department supervision on an on-going basis, providing information and data as requested including member s changing needs and requests. Promptly reports to supervision any customer service concerns and/or any potential HIPAA violations whether actual or perceived. Informs supervision of site or work difficulties, special project requests from facility, and fluctuating volume in daily workload. Must have 1 year of personal injury experience or 2 years of employment litigation experience - a combination of PI and Employment Litigation experience would be a major plus. Excellent computer skills are required. Substantial client contact is required. Must have great communication skills and the ability to give world class customer service. Attention to details is an absolute must. Must be able to operate in a fast paced high volume environment with minimal supervision. A High School Diploma or GED is required. Paralegal certification is highly desirable. Must be able to communicate effectively in the English language.

Email: jobs@lawfirmstaff.com NO CALLS PLEASE

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