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Title : IS Support Specialist (Temp)

Location : California - Palo Alto
Refer to Job # BSYL609613

Here¹s a large law firm that offers the opportunity to practice law with some of the country¹s top talent. The huge variety of clients from high-tech companies throughout the nation creates unlimited challenges and growth for qualified associates ready to work and live in one of the most magnificent areas of the country. The practice in their Seattle office is limited to intellectual property matters, and their attorneys all have technical backgrounds. The firm has a friendly, collegial atmosphere where extensive training and mentoring is available. Salaries are at the top of the market, but billable hours requirements are quite reasonable.
Palo Alto office seeks Temporary Support Specialist with 2-3 years of IT support or network experience, preferably in a law firm. The candidate will create and manage network user and application user profiles and security levels; identifies and resolves end user problems; identify general setup and configuration issues; troubleshoot and resolve issues for end-users and escalate when appropriate; evaluates, tests and documents computer systems or programs; facilitates adds, moves and changes in telephone system; identifies and resolves phone services issues; and conducts new hire or ongoing training for users in local office in small group or one-on-one setting. A Bachelor's degree is preferred. Should be able to communicate with attorneys, all levels of administrative staff and contacts outside the firm. Strong customer service skills. Strong written and verbal communication skills. Strong organizational skills and effective time management. Excellent problem solving skills. Advanced knowledge of MS Word, Excel, Outlook, PowerPoint, Internet Explorer, Windows XP and FileSite and experience working with software applications including,DTE, LegalKey Attorney Desktop, Adobe Acrobat, Workshare DeltaView and Protect, eCopy and Billback.

Email: jobs@lawfirmstaff.com NO CALLS PLEASE

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