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Title : Desktop Operations Analyst III

Location : Illinois - Chicago
Refer to Job # AQWJ606440

Everything about this firm is likeable. We felt very comfortable in its offices after our recent visit there. "Who's your decorator?" we asked the Managing Partner, who seemed stunned that we would even have interest in such things. Indeed, this firm has very nice offices, and the attorneys here are very nice too. This firm, a branch of a large international firm, has managed to attract some really supreme talent to its Los Angeles offices and is doing very well in its IP, environmental and litigation practice. We particularly like the artwork in the lobby, which has a soothing, almost hypnotic feel to it. Kudus to their art chooser department! This firm is a good place to work and associates here are not expected to do much over 2,000 hours per year. People coming out of this firm all tend to have a lot of self- confidence. This firm does not demoralize its associates and gives them confidence to pursue interests outside of law because they know they are good. It's a large branch of one of the world's biggest law firms, offering a diverse, full-service practice to an impressive array of regional, national and foreign corporations and financial and securities institutions. As impressive as their client list is, their staff of associates and partners includes many of the greats who served on Capitol Hill and in other branches and departments of the federal government. This firm is a very good place to be an associate and gain introspection about life outside of the law.
Chicago office seeks a desktop operations analyst III with 3+ years of experience working with Windows XP Operating Systems and Windows 2000 server experience. The candidate formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems. Prepares detailed specifications from which programs will be written. Analyzes and revises existing system logic difficulties and documentation as necessary. Competent to work on most phases of application systems analyst activities, but requires instruction and guidance in other phases. May use CASE tools. Will be responsible for the support of IS services related to planning, design, implementation, on-going management and security of a Desktop/Citrix Management Solutions. Work with Server Operations to manage and coordinate planning of development, installation and testing. Will be responsible for troubleshooting, evaluating and assisting in the resolution of network service problems. Evaluate system performance. Maintain, troubleshoot and configure servers, desktop computers, networking and office equipment. Will be required to make recommendations regarding enhancements of the systems. Must analyze and perform patches and upgrades, including new solutions as well as application packaging where appropriate. Will provide IT support and training to local and remote end users and IT staff. Administer and maintain Active Directory Objects, permissions, GPO's, and access rights. Maintain a detailed Hardware and Software inventory through reporting functions and assist as needed in other areas of ongoing projects. Must have 3 years of experience with Citrix Presentation Server, XPE, Citrix Secure Gateway and Installation Manager. Experience with desktop development, testing, migration and support of new or upgraded software including Microsoft operating systems is required. Strong knowledge of MSI technology and DHCP, DNS, WINS and Internet Protocols. Must have virtual server experience and strong database administration knowledge. Knowledge of security products such as desktop firewalls are highly preferred. Technical knowledge of computers, networks, software, and Internet technologies including hands-on experience installing and configuring is required.

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