Paralegal - Medicaid in Atlanta, GA| LawFirmStaff

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Title : Paralegal - Medicaid

Location : Georgia - Atlanta
Refer to Job # UQRL828907

Paralegal - Medicaid The candidate will work with the applicant, family members and financial institutions to prepare and file the Medicaid application. Prepare, proof, and edit Medicaid documents, based on from information provided by the client. Communicate (letter, email, phone, and in person) regularly with clients regarding the status of their matter, additional information needed, and next steps. Occasionally communicate with agencies and institutions to research information on behalf of the clients. Proactively anticipate and resolve issues quickly to move the application forward. Make recommendations to improve processes that will increase the service quality and efficiency and responsiveness to clients. Make appropriate database, time billing, and status report entries on a daily basis. Provide ongoing client support, which includes receiving all client telephone calls, emails, and letters. Responsible for answering all routine client questions, which includes researching and taking action or delegating to others. Refer complex legal questions to attorney. Calendar deadlines correctly and take steps necessary to meet the deadlines. Participate in weekly staff meetings, which includes providing input to law firm operations and procedures. Organize and maintain client file. An undergraduate degree, paralegal certificate or related field of study or equivalent work experience is required. Should have 2+ years of Medicaid experience. Experience with MyCase, Microsoft Office Suite and Google Calendar is required.

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