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Title : Front Office Legal Secretary

Location : Tennessee - Knoxville
Refer to Job # IXWO851417

Front Office Legal Secretary The candidate will open office each morning, stock conference rooms, and maintain tidiness in all client-facing spaces both inside and outside the office. Greet clients and visitors. Collect payments and paperwork. Answer the phone and transfer calls to appropriate team members. Maintain records regarding calls received. Refer callers to outside resources if the firm is not an appropriate fit to meet their needs. Schedule/reschedule client appointments and calls. Processes incoming/outgoing mail, certified mail receipts, e-faxes, and FedEx orders. Prepare and send routine client correspondence, which may include welcome, closing, and invoice letters; thank you cards; holiday cards; and reminders about paperwork required to open their file. Prepare and send customized letters on behalf of other staff as needed. Open physical and electronic files, naming and organizing documents in each file according to procedures. Send prospective clients the paperwork required to open their file after they decide to retain; track these requests and follow up with the client and/or the attorney as needed to ensure follow through. Prepare consultation folders for attorneys to use during each day's meetings. Close files at the conclusion of work for clients. Name documents scanned at the reception desk and in the attorneys offices. Assist attorneys with naming and sorting scans as needed. Lead short daily staff meeting to coordinate efforts and prepare the team for the day. Monitor firm's calendar and communicate the day's scheduled appointments to team during morning staff meeting. Assist with organizing & maintaining stock of office supplies, marketing materials, etc.. Assist with preparing marketing materials for community events and other engagements. Assist with special administrative projects as needed. Associate's Degree, Certificate in Paralegal Studies, or Bachelor's Degree is preferred. Should preferably have 1+ years of office assistant, legal secretary/assistant, or professional office customer service experience.

Email: jobs@lawfirmstaff.com NO CALLS PLEASE

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