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Location : Minnesota - St. Paul
Refer to Job # RTYU793244
Collection Specialist/Paralegal The candidate will monitor accounts to identify outstanding debts. Investigate historical data for each debt or bill. Find and contact clients to ask about their overdue payments. Take actions to encourage timely debt payments. Process payments and refunds. Resolve billing and customer credit issues. Update account status records and collection efforts. Report on collection activity and accounts receivable status.
The candidate must have High school diploma; Associate's/Bachelor's degree is a plus. Must have 2 years of experience as a Collection Specialist or similar role. Knowledge of billing procedures and collection techniques (e.g. skip tracing). Familiarity with laws related to debt collection (e.g. FDCPA). Working knowledge of MS Office and databases Comfortable working with targets. Patience and ability to manage stress. Excellent communication skills are required.
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