Personal Injury Paralegal/legal Assistant in Greensboro, NC| LawFirmStaff

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Title : Personal Injury Paralegal/legal Assistant

Location : North Carolina - Greensboro
Refer to Job # YRLA860867


Personal Injury Paralegal/Legal Assistant The candidate communicates in accordance with, and understanding of, applicable State Bar rules related to protected information, confidentiality, and the unauthorized practice of law. Complies with corresponding company policies and procedures. Maintains a professional, courteous demeanor and provides excellent customer service to CR Legal Team's external and internal clients. Prepares legal and court documents; interfaces with the client on non-legal issues relating to the management of the case; refers legal issues to the appropriate attorneys. Obtains pertinent case information and data from the client; analyzes, reviews and prepares the data/information into case notes. Maintains excellent client relations and interfaces with the client according to practice group procedure. Obtains all pertinent information from clients including treatment status, doctor appointment information, changes in medical care and/or work status; documents and records information; notify attorney of any changes, concerns, or issues. Notifies the attorney when forms, documents, and/or other pertinent information/material are received and completes any necessary tasks associated with these. Manages and utilizes the checklist on a daily basis, maintaining due items within the operating procedure. Interacts with the client to ensure that all appropriate reports, records, and information including, but not limited to, medical records, bills, wages, insurance information, etc. are received from the client in a timely manner. Upons case settlement, confirms balances and expenses; prepares the appropriate settlement documents for review by the Attorneys and clients. Interfaces with other team members in order to achieve office and departmental goals; may provide backup to other team members, including but not limited to client meetings and video conferences, as designated by the Manager. Manages the overflow calls from potential clients. Performs other legal assistant duties as needed and/or required by the Manager. High school diploma or general education degree (GED) and preferred 6 to 12 months of legal assistant, paralegal, administrative, or customer service experience, or an equivalent combination of education and experience. Bilingual (fluent in Spanish & English) is preferred. Must be able to multitask and to effectively communicate, problem-solve, and to overall handle tasks timely and tactful with all staff levels and the public. Must be able to adapt to a wide range of diverse internal and external clientele. Ability to effectively utilize available technology, including computers, databases, portals, and software needed to successfully perform the essential duties of the job.
 
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