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Title : Concierge/Intake Attorney

Location : California - San Diego
Refer to Job # SPRF796658

Concierge/Intake Attorney Duties: Provide telephone consultations on demand. Perform conflict checks. Gather information, spot issues, identify financial resources, etc. Handle in-office intakes. Set up new clients in software system. Case Management: Interface with different departments, track case progress, resolve issues, and foster client satisfaction and loyalty. Other duties as assigned by supervisor or partners. Handling the intake of new clients, sales, and case management including personalized matching with litigators and troubleshooting client concerns through case conclusion. Qualifications: California Bar Certified. 1 + Years of Family Law experience. Understanding of Trusts and Estates. Practices superior time management. Maintain excellent writing and language skills. Makes evident good technical understanding and can pick up new tools quickly. Possesses great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues. Strong analytical skills, attention to detail and ability to multi-task. Must be able to investigate, document and resolve issues in a timely and professional manner. Must possess the ability to generate trust and build relationships with co-workers. Maintain confidentiality and professionalism at all times to protect the privacy of employees and clients. Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution. Proficiency with MS Office Applications including Excel and Outlook. Bi/Multi-lingual - Spanish. General legal knowledge of family law is necessary.

Email: jobs@lawfirmstaff.com NO CALLS PLEASE

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