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Location : Kentucky - Louisville
Refer to Job # FRGN784827
Paralegal/legal Assistant The candidate will be responsible for ensuring our clients stay informed and happy while our team works diligently to reach their desired outcome. Will act as a liaison between our lawyers, clients, insurance companies, and vendors to ensure an incredible outcome in the shortest time possible. Will play a central role in our delivery of a world-class client experience. Key Responsibilities Include: Serving as a liaison between our clients and the lawyer handling his/her case. Communicate information to insurance companies, vendors, and law firms to facilitate case advancement. Managing day to day workflow of pre-litigation cases. Regularly reviewing files to ensure every step that can be taken has already been taken or is in process. Compiling data on pre-scheduled intervals to help us ensure quality control. Working efficiently and with minimal distraction. Communicating with clients from a diverse range of backgrounds. Should have a college degree. Must have 2 years of experience assisting with insurance claims. Must possess excellent verbal and written communication skills. Should be very comfortable with database (CRM) software.
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