Paralegal / Legal Assistant in Durham, NC| LawFirmStaff

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Title : Paralegal / Legal Assistant

Location : North Carolina - Durham
Refer to Job # YLWD729163


Paralegal / Legal Assistant Duties: Support attorneys and other staff members while providing clients with professional and exceptional customer service. Answer and address all incoming calls or redirecting to other staff members as necessary; communicate and schedule consultations and meetings with current clients and potential clients; Manage new opportunities by tracking incoming calls, scheduling consultations, conducting appointment reminders and following up with potential leads; Communicate with current clients on a regular basis to provide case updates, gather necessary information and identify any potential issues or concerns; Communicate regularly with third parties, other attorneys, adjusters and medical providers; Manage attorney/firm calendar by scheduling consultations and other appointments; Provide firm with general administrative support by making copies, faxing documents and preparing various documents as needed; Contact and communicate with former clients regarding closed cases to ensure satisfaction and identify any outstanding concerns; Other duties as necessary.
 
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