Legal Assistant/paralegal in Irvine, CA| LawFirmStaff

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Title : Legal Assistant/paralegal

Location : California - Irvine
Refer to Job # GJLJ755368


Legal Assistant/Paralegal The candidate will be supporting our litigation team. This Individual will assist clients by providing excellent customer service and ensuring all customer/attorney information is accurate. Our candidate will receive all the necessary training to excel in our growing team environment. Providing support to clients who have retained our firm. Ensuring client information is entered accurately and completely into our CRM system. Obtaining, reviewing and updating client information as needed. Keeping accurate records of transactions and communications. Communicating with clients/attorneys by telephone and by email. Resolving and answering customer questions. Providing excellent customer service. Maintaining a knowledge base of our services. Communicating with courts and court clerks across the country. Managing over 100 cases simultaneously. High School Diploma required. AA or BA preferred. Familiarity with Civil Litigation preferred. 6-8 months of customer service required. Proficiency in Word, Outlook, and Excel preferred. Previous CRM experience preferred.
 
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