Personal Injury Intake Paralegal in Phoenix, AZ| LawFirmStaff

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Title : Personal Injury Intake Paralegal

Location : Arizona - Phoenix
Refer to Job # FJEB741831


Personal Injury Intake Paralegal Responsibilities: Handle incoming phone calls from potential new clients and schedule for an immediate appointment. Persistently monitor all potential new client inquiries (email, internet, phone & referrals). Immediately contact every lead & establish rapport with each potential new client. Continuously follow up with pending inquiries to ensure scheduling of an immediate appointment. Update logs and reporting systems to reflect status of all pending potential new clients. Conduct potential new client interviews with genuine empathy and compassion. Gather, analyze and report case facts for Attorney evaluation. Complete conflict checks. Diligently comply with established new client retainer protocols to ensure compliance. Ensure new client cases and files are diligently processed according to established protocols. Collaborate with and provide support for Attorneys and colleagues in order to attain goals. Attain 100% success rate in signing approved new cases. Qualifications: 3+ years of experience as a personal injury Paralegal/Case Manager. Excellent written and verbal communication skills. Ability to comply with established protocols. Deadline and detail-oriented. Must be enthusiastic, goal oriented and a true team player Bilingual (Spanish/English).
 
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