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Title : Litigation Case Manager/paralegal

Location : North Carolina - Charlotte
Refer to Job # WLXI838504

Litigation Case Manager/Paralegal The candidate will be responsible for managing the day-to-day casework in the Litigation department by providing assistance to the Attorney(s). Assist Litigation Attorney (s) with client cases, legal issues, and processes, including depositions, mediations, arbitrations, trials, motions, oral and written advocacy. Assist with conducting research and other details in preparation for trials, hearings, or other legal proceedings; legal briefs or memorandums. Prepare legal and court documents; schedules appropriate meetings and case events; interface with the client on non-legal issues relating to the management of the case; refer legal issues to the appropriate attorney(s). Conduct preparation for legal proceedings, including hearings and trials; submit appropriate information and legal forms/documents to the appropriate organizations; understand forms and procedures relating to the field of expertise. Notify attorney when forms, documents, correspondence, discovery responses, and other pertinent information/material are received and complete any necessary associated tasks. Manage and utilize the checklist daily, maintaining due items within the operating procedure. Interface with other team members to achieve office and departmental goals; may provide backup to other team members, including client meetings and video conferences, as designated by the assigned Supervisor. Process mail daily to review any additional information pertinent to the cases being managed; determine and enter any necessary case notes for items received; address with an attorney as appropriate. Interact with the client to ensure that all appropriate reports, records, and information to include medical records, bills, wages, insurance information, etc. are received from the client in a timely manner. Upon case settlement, confirms balances and expenses; prepares the appropriate settlement documents for review by the Attorney(s) and client(s). Communicate in accordance with, and understand, applicable State Bar rules related to protected information, confidentiality, and the unauthorized practice of law. Comply with corresponding company policies and procedures. The candidate must have a high school diploma or general education degree (GED) and six months to 1 year of prior relevant experience, or an equivalent combination of education and experience; Paralegal Degree and/or Certification preferred; maintain a professional, courteous demeanor and provides excellent customer service to firms external and internal clients; obtain pertinent case information and data from the client; analyze, review, and prepare the data/information into case notes; maintain excellent client relations and interfaces with the client according to practice group procedure; ability to effectively utilize available technology, including computers, databases, portals, and software needed to successfully manage cases. All contact with clients is documented pursuant to the operating procedure. Must be able to multi-task and to effectively communicate, problem-solve, and overall handle tasks quickly and tactfully with all staff levels and the public; adapt to the wide range of diverse internal and external clientele.

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