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Title : Paralegal
Location : Virginia - RichmondRefer to Job # WSCJ773692
Paralegal The candidate will rely heavily on leveraging a suite of online and desktop applications. Lead Nurture and Follow Up - Every day we receive phone calls and emails from potential clients. This position will receive those calls and make outbound calls in response to inquiries, with the ultimate goal of scheduling a paid consultation with one of attorneys. Schedule Management & Follow Up - Ensure that potential clients are reminded of their appointments. Work with the attorneys to determine what steps need to be taken to get new clients onboarded with the firm, including collecting information, documents, and receiving payments. Work with clients to establish and maintain a manageable payment plan for legal services. Request and gather reviews and feedback from clients. Assist in developing content for the website and social media channels that adds value to existing and potential clients. Should have 1-2 years experience working as a paralegal, preferably in the area of Family Law. Must have strong listening and communication skills, both written and oral. Should have high level of technological proficiency, with experience using Microsoft Office Suite, Gmail/Google Calendar, Slack, Zoom, and Clio. Spanish is desired.
Email: jobs@lawfirmstaff.com NO CALLS PLEASE
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