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Title : Nurse/paralegal Intake Specialist

Location : Michigan - Southfield
Refer to Job # SDOZ737337

Nurse/Paralegal Intake Specialist The Candidate will be responsible for answering and screening phone calls and website inquiries from prospective clients. Collecting pertinent information from prospective clients during phone interviews. Entering information into the firms matter intake software and contact databases. Working with attorneys and professional staff to evaluate legal claims, request and review medical records, and communicate with prospective clients throughout the intake process. Interviewing medical experts and witnesses. Assist with other external marketing and administrative duties as needed. The candidate should have 2-4 years of clinical practice experience, or 2+ years of law firm or legal department experience in a law firm or legal department is preferred (plaintiff contingency experience is a plus) and had demonstrated success in a phone-based, client-facing role. Excellent communication skills and the ability to empathize with emotional and distraught individuals seeking legal assistance. Familiarity with medical terminology, notations, and records; anatomical drawings; laboratory tests; and medications; and the ability to explain or illustrate diagnoses of medical conditions. Superior organizational skills and the ability to work independently in a fast-paced litigation environment. Solid data entry and keyboarding skills and proficiency in Microsoft Office applications, including Word, Outlook and Excel (knowledge of Needles CMS and LawRuler/Lexicata or similar intake software programs is preferred). BSN, RN, or LPN from an accredited school, or Paralegal or legal assistant certification from an accredited program is preferred.

Email: jobs@lawfirmstaff.com NO CALLS PLEASE

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