Related Category Jobs:

Featured Jobs

Job Details

Below is detailed information about the job you selected.

Title : Legal Staff Legal Secretary in San Antonio, TX

Location : Texas - San Antonio
Refer to Job # TRGA699567

Client Services Representative/Legal Assistant Duties: Consistently build the client relationship and confidence in firm with every client interaction while proactively contacting clients to ensure the relationship is maintained. Take approximately 50-75 calls per day in a professional call center environment. Focus on retention of every client while providing excellent customer service. Solve problems and maintain confidentiality. Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system. Confidently address client s concerns and complaints including those of upset clients. Use good judgment to discern what issues may be urgent and need a manager s or director s attention immediately. Qualifications: Some College. Degree preferred; or equivalent combination of education and experience. Customer service experience. Strong communication skills, both oral and written. Active listening skills. 45+ WPM typing speed. Ability to work well with others as a team. Multi-tasking skills and the ability to work well under pressure. Reliability and dependability. The ability to maintain client confidentiality at all times. Social Security Disability Law or other disability or medical background strongly preferred, including former DDS, ODAR and SSA employees. Call Center experience preferred. Legal Assistant, Legal Secretary, Paralegal or other legal experience preferred. Spanish speaker preferred.

Email: jobs@lawfirmstaff.com NO CALLS PLEASE

This particular job is currently not active. However, since our clients regularly share with us similar and other job openings, we strongly recommend that you submit your resume. We shall review your resume and get in touch with you as soon as a suitable vacancy comes up to further discuss your interest in exploring the opportunity. Assisting you is our highest priority.

Please be assured that none of your materials will be forwarded to any employer without your consent. Of course, all inquiries are kept strictly confidential.