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Location : - Missouri
Refer to Job # KSJO706234
Legal Assistant / Paralegal The candidate provides the highest standard of customer service excellence. Assembles highly confidential information and answers correspondence. Deals with a diverse group of external callers and visitors as well as internal contacts. Independent judgment is required to plan, prioritize and organize diversified workload, recommends changes in office procedures. Exceptional customer service and sales is the expectation. Greet customers and describe service options based on customer needs and desires. Secure consultations from existing and potential customers by hosting in-store events, commissioning storefront foot traffic, attending community events or contacting by phone. Follow up (by phone or email) for scheduled consultations and services. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Assist clients in the completion of various legal tasks while performing all assigned duties by the store manager. Establish professional customer/community relationships. Assemble weekly sales/activity/call reports concerning customer-related activities and problems concerning client relationships.
The candidate should have High School Diploma (or GED or High School Equivalence Certificate). Legal experience preferred. Must have active Speaking /Listening skills A A?Giving full attention to what other people are saying, taking the time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Talking to others to convey information effectively. Should have reading comprehension skills A A?Understanding written sentences and paragraphs in work-related documents. Must have critical thinking skills A A?Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Must have Monitoring skills A A?Monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Must have knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Should have knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Should have knowledge of electronic equipment, and computer hardware and software, including applications and programming. Apple product, Hot Docs and Microsoft Office experience preferred. Must have the ability to listen to and understand information and ideas presented through spoken words and sentences.
Email: firstname.lastname@example.org NO CALLS PLEASE
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