Paralegal Manager in San Francisco, CA| LawFirmStaff

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Title : Paralegal Manager

Location : California - San Francisco
Refer to Job # TPXJ710838

This firm is often at the top of the list of prominent Boston law firms. Large and growing, these lawyers are well-connected throughout the Boston area, and are looking to increase the reach of their influence. With beautiful offices (that seem to go on and on...) the lawyers here are generally quite happy with their practice. Why? At the associate level, lawyers are given a bit more responsibility than your average law firm lawyer, and depending on the practice group, given quite solid training and structured mentoring. Although the partners are increasingly conscious of the billable hours of their associates, they are generally accessible. In particular, several of the litigation partners bring in high level litigation work and remain very involved throughout to monitor and guide the associates participation.
Paralegal Manager The candidate will be responsible for the management of paralegals firm-wide. Will work closely with the Director of Paralegals and Litigation Support, as well as the Attorney Development Managers, to help oversee work allocation, Paralegal performance and utilization. Develop and execute training and orientation programs for paralegal and attorney team members, and be responsible for recruiting and strategic workforce management at the paralegal level. Serve as primary point of contact for paralegals on day-to-day issues and escalate as appropriate. Conduct regular check-ins with paralegal team members to review productivity and professional development matters. Monitor paralegal workload to ensure projects are being handled by appropriate personnel at the appropriate level and to ensure workload is balanced across Business Units and offices. Collaborate with Attorney Development Managers (ADMs) and Business Unit Directors to ensure paralegals are meeting the needs of attorneys. Confer with attorneys as necessary. Approve Workforce Central timecards. Manage overtime expense by checking Workforce Central entries against Intapp time entries for consistency. Follow-up with paralegals regarding unallocated overtime. Monitor paralegal time entry to ensure compliance with time entry policy. Address policy violations with paralegals. Conduct informational interviews as necessary. Monitor new matters and budget reports. Collaborate with ADMs to develop proactive staffing of team members. Monitor productivity of paralegals and proactively address over or under-utilization. Chair quarterly paralegal lunches in each department, and collaborate with paralegals and others to develop meeting agendas. Develop opportunities for cross-office training and team integration and chair presentations. Develop comprehensive training program for paralegals and present training sessions. Develop additional structure around case assistant/project assistant program. Review resumes sourced from Human Resources (HR). Identify interview team and confer before interview re: goals/objectives of position. Interview candidates and gather feedback from interview team. Meet with 2nd year case assistant to formulate departure plans. Evaluate need for replacement case assistants based on productivity. Collaborate with HR and other organizational departments to finalize orientation schedule for all new hires. Draft and distribute welcome email. Collaborate with ADMs to secure first assignments. Provide paralegal team overview as part of orientation. Develop paralegal overview orientation materials. Develop lateral and 1st year attorney orientation materials. Deliver paralegal orientation to all new attorneys. For new lateral partners/associates, confer to determine what paralegal needs will be. Conduct 90 day reviews for all new paralegal hires. Work with HR to launch annual review process including developing timeline, preparing communications, finalizing review forms. Monitor review process to ensure feedback from attorneys is gathered, and paralegals complete self-assessment. Evaluate performance on an annual basis and write performance reviews for paralegals and case assistants. Collaborate with finance to prepare year-end paralegal productivity data. Collaborate with Director and HR to prepare compensation recommendations. Work with Director and HR to address performance issues that arise outside of the annual review cycle including attorney interviews, drafting performance improvement memoranda and delivering performance feedback. Complete special projects as requested by Director of Paralegals and Litigation Support. Bachelor's degree is required. Must have 7+ years of experience working as a paralegal in a large-firm setting. Experience mentoring and training junior paralegal team members is essential. Occasional travel will be required.

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