Intake Paralegal in Phoenix, AZ| LawFirmStaff

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Title : Intake Paralegal

Location : Arizona - Phoenix
Refer to Job # YTUX734056


Intake Paralegal The candidate will handle incoming phone calls from potential new clients and schedule for an immediate appointment. Persistently monitor all potential new client inquiries (email, internet, phone & referrals). Immediately contact every lead & establish rapport with each potential new client. Continuously follow up with pending inquiries to ensure scheduling of an immediate appointment. Update logs and reporting systems to reflect status of all pending potential new clients. Conduct potential new client interviews with genuine empathy and compassion. Gather, analyze and report case facts for Attorney evaluation. Complete conflict checks. Diligently comply with established new client retainer protocols to ensure compliance. Ensure new client cases and files are diligently processed according to established protocols. Collaborate with and provide support for Attorneys and colleagues in order to attain goals. Attain 100% success rate in signing approved new cases. Should have 3+ years of experience as a personal injury Paralegal. Must be Bilingual (Spanish/English).
 
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